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Services - Benefits

Glasgow Central Citizens' Advice Bureau


Are you getting all the benefits you're entitled to ?

At Glasgow Central CAB we can help you with a range of benefit issues, whether you are working, unemployed or disabled.



Benefit Changes

Tenants renting in the private sector face changes to their Housing Benefit from January this year. Single people up to the age of 35 will only be entitled to the lowest rate of benefit. Previously this rate applied only to claimants up to 25 years of age.

If you are under 35 and claiming Housing Benefit for the first time, this will apply immediately. Those already getting Housing Benefit will change to the new rate on the anniversary of their claim, although some may be given up to 9 months’ at their current level of benefit.

For more information about a list of changes, see Glasgow City Council’s website: Click here


We would advise you to bring any of the following documents with you to allow us to make the best possible assessment of the situation:

  • Details of any benefits currently received
  • A note of your council tax banding
  • A note of your gross or net earnings for in work benefit calculations
  • Copies of any letters or emails you have sent or received
  • Confirmation letters of benefits refused for appeal purposes

Glasgow Central Citizens' Advice Bureau will never ask you to provide confidential, financial or banking details by telephone or email.

Whilst we cannot guarantee representation, we can offer detailed advice about appeals procedures and social fund reviews. The bureau should be contacted for representation when an appeal date is received.

Any appeal should be lodged within 1 calendar month of the date of the decision notice to refuse benefit.

If you would like to use a benefit calculator to calculate any benefit entitlement, we have provided the following links. All links open in a new tab or window.

There is also additional help available on this subject at the Adviceguide website -

http://www.adviceguide.org.uk.

Glasgow Central Citizens' Advice Bureau is not responsible for the content of external Internet sites.



Information on Volunteering

Structure

These are the opening times of the Glasgow Central CAB:
9:00am–5:00pm Mon–Fri

Drop-in service:

9:30am–4:30pm Mon–Fri



Client Testimonials

"I must say many thanks and praise for the hard work done to relieve my debts and stress"

Christiana and family

"Excellent manner, great attitude and very helpful and supportive advice"

Anne

"I received a very helpful and knowledgeable service and would not hesitate to contact in the future to further support my position"

Marion